A CRM system gives every line of a business , from sales, customer service, business development, recruiting, marketing a better way to manage the interactions and relationships that drive success. A CRM tool KyDealer CRM lets you have a faster look at your inventory, store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location — and make information about every customer interaction available to anyone at your company who might need it in the fly

Are you running a dealership without a CRM ?

Details can get lost, your sales team will look outdated using papers and rankly notes  to manage your customers, meetings are not followed up on promptly, and prioritizing customers can be a matter of guesswork rather than a rigorous exercise based on data. And it can all be compounded if a key salesperson moves on. But it’s not just sales that suffers without CRM.

Your customers may be contacting you on a range of different platforms — including phone, email, or social media — asking questions, following up on orders, or contacting you about an issue. Without a common platform for customer interactions, communications can be missed or lost in the flood of information, leading to a slow or unsatisfactory response.

What can KyDealer do to your Dealership ?

KyDealer CRM helps your dealership find new customers, win their business, and keep them happy by organizing customer and prospect information in a way that helps you build stronger relationships with them and grow your business faster. The CRM systems start by collecting a customer’s website, email, telephone, and social media data and more across multiple sources and channels. It may also automatically pull in other information, such as recent news about the company’s activity, and it can store personal details, such as a client’s personal preferences on communications. The CRM tool organizes this information to give you a complete record of individuals and companies overall, so you can better understand your relationship over time.

KyDealer system can give you a clear overview of your customers. You can see everything in one place a simple inventory and customers, customizable dashboard that can tell you a customer’s previous history with you, your sales people’s follow ups the status of their leads , any outstanding customer service issues, and more. Marketers can use KyDealer CRM solution to manage and optimize campaigns and lead journeys with a data-driven approach, and better understand the pipeline of sales or prospects coming in, making forecasting simpler and more accurate. You’ll have clear visibility of every opportunity or lead, showing you a clear path from inquiries to sales.